Terms of Use

1. Acceptance and Agreement Scope

By accessing, browsing, or placing orders through Pures Pool ("we", "our", or "the Platform"), you represent and warrant that you are of legal age under Canadian and provincial regulations and possess the legal authority to bind yourself or your commercial entity to these Terms of Use.

Access to specific commercial accounts, bulk chemical orders, or technical warranty programs may be subject to additional vetting and supplementary procedures, all of which are integrated into this agreement by reference.

2. Commercial Terms, Orders, and Pricing

All product prices are quoted in Canadian Dollars (CAD) unless expressly specified otherwise. While we strive to present real-time inventory counts and updated pricing across pool chemicals, robotic cleaners, and replacement filtration parts, accidental pricing or typographical discrepancies may occasionally occur.

• Order Acceptance: Receipt of an automated order receipt email does not signify our acceptance of your order. We reserve the right at any time after receipt of your order to accept or decline your order for safety, inventory, or regulatory reasons.
• Cancellations & Modifications: Order cancellation requests must be submitted before warehouse processing. Due to rapid automated batch fulfillment for water treatment products, changes cannot be made once an order moves to shipment status.
• Taxes and Shipping: Applicable provincial sales taxes (HST/PST/GST) and localized carrier shipping surcharges are calculated transparently during the final checkout stage.

3. Pool Chemical Handling, Safety & Buyer Obligations

The purchase of concentrated water treatments, chlorinating agents, pH balancers, and clarifiers entails legal obligations regarding safe transit, domestic storage, and proper application:

Pures Pool accepts no responsibility for equipment corrosion, pool liner discoloration, or bodily harm caused by improper mixing, chemical over-concentration, or disregard of Safety Data Sheets (SDS).

4. Equipment Guarantees and Warranty Disclaimers

Mechanical hardware, including variable-speed pool pumps, automated heat pumps, salt chlorination cells, and cartridge filtration units, carry manufacturer warranties detailed within the respective packaging and our Warranty and Returns policy.

Warranty protections are voided in instances of ungrounded electrical connections, freeze damage caused by inadequate winterization, dry-running pump impellers, or unauthorized physical modifications performed by uncertified service personnel.

5. Intellectual Property and Content Rights

All visual designs, product descriptions, computational pool sizing calculators, technical graphics, source code, and curated guides on this site are the proprietary intellectual property of Pures Pool and protected under international copyright conventions. Users may not scrape, mirror, redistribute, or reproduce catalog data for competing commercial channels without express prior authorization.

6. Limitation of Liability and Force Majeure

To the maximum extent permissible by law, Pures Pool, its officers, employees, and authorized agents shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use or inability to use this platform, freight transit disruptions, seasonal delivery delays, or environmental water conditions.

Our aggregate commercial liability for any verified claim arising under these terms shall strictly not exceed the total amount paid by the customer for the specific product or service item under dispute.

7. Governing Law, Modifications, and Inquiries

These Terms of Use are governed by the laws of Canada and the applicable provincial laws therein. Any dispute or formal legal proceedings relating to the use of Pures Pool shall be submitted exclusively to competent provincial courts.

We reserve the right to amend or replace these provisions at our discretion. Notice of substantial revisions will be updated directly on this page with a revised effective timestamp.